Remote Prior Authorization Pharmacy Technician {176301} Job at A-Line, Dallas, TX

  • A-Line
  • Dallas, TX

Job Description

Job Description

Job Description

Remote Prior Authorization Pharmacy Technician

Location: Remote (U.S.)
Schedule: Full-time, Monday–Friday

  • Training: 8:00 AM–4:30 PM CT
  • Production: 10:00 AM–7:30 PM CT
    Pay Rate: $20.00/hour (W2)
    Type: Contract (long-term)

About the role

We’re hiring Remote Prior Authorization Pharmacy Technicians to support a high-volume prior authorization environment. In this role, you’ll handle inbound requests and provide professional, courteous support while ensuring accurate documentation and compliance with required guidelines.

Responsibilities

  • Handle inbound calls from providers, pharmacies, and members related to prior authorization requests
  • Accurately document reviews and maintain timely, complete records
  • Escalate clinical questions and judgment calls to the pharmacist team
  • Support additional work as needed, including outbound calls, fax/ePA processing, and monitoring shared mailboxes
  • Communicate clearly with internal teams regarding determination status and next steps
  • Maintain strict confidentiality of PHI and follow all applicable privacy standards

Required qualifications

  • Verifiable High School Diploma or GED
  • Strong communication and phone skills (professional, courteous demeanor)
  • Ability to multitask across multiple systems and applications at once
  • Basic computer skills (Microsoft Word/Excel; other Office tools a plus)
  • Strong attention to detail and accurate documentation habits
  • Willingness to work mandatory overtime/extended work week as needed

Preferred qualifications

  • Prior experience in a call center, healthcare, pharmacy, PBM, or customer service setting
  • Pharmacy technician license or national certification (preferred, not required)

Remote/work-from-home requirements

  • Ability to work independently in a private workspace
  • Hardwired internet that meets minimum requirements (speed test proof may be requested)

Interested?

Reply with your updated resume and best phone number. If applicable, include:

  • Summary of pharmacy/PBM/prior authorization/healthcare experience
  • Years of call center experience and high-volume inbound/outbound calling experience
  • Any pharmacy tech license/certification details (state + status)

Austin Faris
A-Line Staffing Solutions
Phone/Text: 5867107941

Job Tags

Remote job, Full time, Work at office, Monday to Friday

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